Terms and Conditions
GENERAL TERMS AND CONDITIONS OF BUSINESS
§ 1 Scope
The following General Terms and Conditions apply to all purchase contracts concluded via our web shop under the domain www.cloud7shop.com.
Contractual partner is: Cloud7 Shop
Managing Director: NAME (customer support via email only)
Web: www.cloud7shop.com
Email: info@kajokonzept.com
§ 2 Subject matter of the contract
The goods we offer in our webshop
represent a non-binding catalogue of goods.
§ 3 Conclusion of contract
The customer can place goods from our product catalog in his shopping cart by clicking on the "Add to cart" button, provided the goods are in stock. By clicking on the "Order with payment" button, the customer makes a binding offer to purchase the goods in the shopping cart.
Confirmation of receipt of the order and acceptance of the order is sent by automated email immediately after the shopping cart has been sent. The contract for the purchase of the goods is concluded by this order confirmation. Before pressing the "Order with payment" button, the customer can check the contents of the shopping cart and the personal data provided and make changes at any time by selecting the respective order step and correct input errors. § 4 Prices, payment The prices we quote are gross prices including all statutory price components including the applicable sales tax plus shipping costs. The amount of the shipping costs can be found under the "Delivery" menu item. The specific shipping costs incurred are shown to the customer before the order process is completed. The following payment methods can be selected: Paypal, advance payment (bank transfer) and payment with KLARNA.
§ 5 Right of withdrawal
Customers who are also consumers have a statutory right of withdrawal in distance selling. Consumers are natural persons who conclude a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity. Information on the right of withdrawal, in particular on conditions, deadlines and procedures for exercising the right of withdrawal, as well as the sample withdrawal form, can be found under the menu item "Right of withdrawal". The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if the seal was removed after delivery. Opened and used cosmetics cannot be returned for hygienic reasons if the usual method of application is direct on the body, such as lipstick. The customer should therefore consider whether he wants to keep the product before using it.
§ 6 Shipping
The goods we offer are delivered within
Shipped 3-8 working days after receipt of payment.
§ 7 Liability for defects
The customer’s liability rights for defects are governed by the statutory provisions.
§ 8 Disclaimer
The customer's claims for damages are excluded, unless they are claims for damages resulting from injury to life, body or health, or liability for other damages that are based on an intentional or grossly negligent breach of duty by us or our vicarious agents. Furthermore, liability for the breach of duties, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the customer can regularly rely, remains unaffected. In the case of a slightly negligent breach of these contractual obligations, we are only liable for the damage that is typical for the contract and foreseeable, unless the customer's claims for damages are based on injury to life, body or health.
§ 9 Retention of title, offsetting
If the customer is a consumer, we retain ownership of the purchased item until the purchase price has been paid in full. If the customer is an entrepreneur exercising his commercial or independent professional activity, a legal entity under public law or a special fund under public law, we retain ownership of the purchased item until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights are transferable to third parties. The customer only has the right to offset if the counterclaims have been legally established or are undisputed or recognized by us and are based on the same contractual relationship.
§ 10 Storage of contract text
We save the contract text and the customer's data necessary to process the purchase contract. We do not pass this data on to third parties without authorization. The data is deleted after the contract has been processed and after the statutory warranty rights have expired. The customer can ask us at any time and via any possible communication channel whether and what data we have stored.
§ 11 Final provisions
All contracts with us are subject to German law, excluding the UN Convention on Contracts for the International Sale of Goods. The choice of law only applies to consumers if this does not restrict consumer protection standards in the home country (favorability principle). For all legal transactions in which a consumer is not involved, our place of business is agreed as the place of jurisdiction.